"Express Care is a walk-in clinic to accommodate the medical needs of people in the community," said Earl Sisk, director of professional services at MDMC. "It is set up to accommodate the patient population that needs treatment but does not have a life-threatening illness or emergency."
Originally open from 10:30 a.m. until 9 p.m. as the banner outside reads, Express Care is now open from 9 a.m. until 10 p.m., seven days a week. "We've already expanded our hours to meet the needs," said Sharon Urhahn, director of marketing for Missouri Delta Medical Center.
"Express Care has replaced the After Hours Care Center," Sisk said. "The services have been expanded to include more evaluative outpatient testing." After Hours was, he explained, transformed into Urgent Care on Nov. 1 and moved to a new location with more room and offering more flexibility.
Express Care is located in the area that was formerly the surgeon's clinic, according to Urhahn. The surgeons were moved to offices in the dialysis building.
The entrance to Express Care is on the east side of the hospital, just around the corner and to the north of the emergency room entrance, according to Urhahn, and has its own convenient parking area. Express Care can also be accessed from the emergency room entrance as well.
"It's staffed with very skilled, qualified nurse practitioners and physician assistants in collaboration with our medical staff," Sisk said.
Pediatrician Jennifer Reintjes is also slated to join the Express Care team around the first of January, Urhahn said.
Express Care is for "anything you would see a health care provider for," Sisk said, "and it's for all ages - perfect for when you've got a sore throat, got a cough. It's really convenient for the patient."
As non-emergency patients use Express Care to address their health enables ER staff to deal with true emergencies in a more timely manner, hospital staff will "offer and encourage patients to use Express Care if it's not a true emergency," Sisk said. "Emergencies will continue to be treated in the emergency room."
He pointed out there is a lower cost for Express Care services than for emergency room treatment, and Express Care does take Medicaid and Medicare.
For more information, call Express Care at 472-6001 or 472-6002.