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Wednesday, Aug. 31, 2016

County studies ways to keep phones ringing

Wednesday, September 15, 2004

BENTON - Scott County commissioners received advice on running phone lines to new offices and on what they can expect from phones in the future during their regular meeting Tuesday.

"You've got 29 active lines right now and you're equipped for 40," Robin Chambers of ESI Communications in Sikeston advised commissioners.

Chambers estimated the courthouse has about 15-20 "trunks" which are required to place a call and recommended adding just one or two trunks with about five additional plexar lines. "That's the cheapest way to do it," he said.

"Plexar lines are at a reduced rate," Chambers explained. "There's not a line for every telephone number you have."

The cost for each plexar line is roughly $15 as opposed to $40 for a trunk, he said.

"I can give you the cost for each and you can determine what you need to do," Chambers added.

He cautioned to make sure the courthouse has an feasible ratio of trunks to telephone numbers so people don't have to wait for a trunk to open up before making an outgoing call.

Chambers also advised commissioners of a manufacturer's promotion which offers a seven-year warranty on upgraded equipment, noting that while the county's equipment is still holding up well, the warranty has expired.

The new equipment includes "voice over IP" phones which are capable of making phone calls from any Internet hookup without any long distance charges, Chambers said, describing the upgrade as "an investment for the future."